Painting, flooring, landscaping, pest. Whatever the trade, a homeowner calls a few companies and books with the one that answers well and sets the estimate. Call Mirror rings your line as those exact callers and scores whether you get on the calendar.
Transparent by design. Your team always knows evaluation calls happen. This is the honest alternative to covert mystery shopping, never a trap.
An estimate seeker is comparing responsiveness. An HOA deadline caller needs speed. A scope-heavy project needs a confident pro on the line. The company that answers, discovers, and books the estimate wins the work, and most of those calls are never reviewed.
Every caller in the home services business library, each a fully realized persona with a backstory and a hidden checklist that tests something specific about how your team handles the phone. This is the complete lineup you can cast, all included with your evaluation:
The full home services business lineup · 14 callers, all included
The same rubric on every call. The dimensions that decide a home-services call:
Was the call answered and handled like it mattered?
Did the team understand the project before quoting?
Was there a clear push to set the on-site estimate?
Did anyone get a name and number so a missed call becomes a callback?
When price led, did the team reframe to value?
On warranty or follow-up calls, was ownership taken?
Pick the home services business personas you want tested, or grab a curated lineup, and tell us the number to call. Two minutes, start to finish.
Our AI callers work through the real questions and objections home services business prospects raise, unscripted, spaced minutes apart. Every call is recorded and you watch each one complete live in your portal.
Each call is scored the moment it ends. When the last one finishes, your report is ready the same day: grades, recordings, findings, and coaching your team can use that week.
Yes, Call Mirror ships personas and rubrics tuned to home-services work from painting to landscaping and pest, so the evaluation fits your trade rather than a generic script.
Yes. Call Mirror is transparent by design, the honest alternative to covert mystery shopping. Your team always knows evaluation calls happen, and if a staff member directly asks whether the caller is automated, the caller answers honestly and continues.
Each call is scored the moment it ends. Your full report, recordings included, is typically ready the same day the last call completes, and you can watch progress live in your portal.
Consent is handled through your service agreement, which authorizes evaluation and recording of calls to your own locations. Where recording is not appropriate, we can run transcript-only evaluations.
Cast your callers, and your scored report with recordings and coaching is ready the same day. Start to finish.
Start your evaluation